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Without the advice I received I might have paid more money. I also don’t like dealing with sales people so the customer service approach I was given made me more relaxed. I would recommend his services to others.
We were pleased with how other options were explained to us as we were already insured and thought it would be difficult to change insurers. As a result we were able to save some money which meant we could afford to have good cover.
I was thinking about medical insurance for myself and my wife for a while, but was put off by the cost. Then I was shown a plan combining cover for just the things I was worried about rather than for everything, meaning I can now afford the cover.
We are an independent broker offering a range of insurance products from a broad range of insurers
Our services include providing and arranging advise on:
– Life Insurance
– Critical Illness Cover
– Private Medical Insurance
– Income Protection
– Over 50s Life Cover
We are paid a commission by insurers in the event that you take a policy out via ourselves, however any advice we offer you is always based on identifying a policy/policies that match your personal needs and circumstances
Absolutely. All our advisors are trained to a high standard and undergo regular ongoing training to ensure they are able to make a thorough assessment of your needs, identify the available options to you and make a recommendation as to which policy would work best.
They will explain everything to you in a clear and helpful manner, but are also happy to run through any points with both you and a family member if you prefer to make sure you understand everything that’s happening.
Yes. We are directly authorised by the Financial Conduct Authority, with permission to advise on and mediate the arrangement of general insurance products.
You can find details of us on the FCA website by searching for Active Life Group Ltd or entering our authorisation number: 541172
If you are unhappy with our service in any way or wish to discuss your experience with us, please contact us at your earliest convenience. d
By telephone please call 01202 023669 or in writing you can reach us at our registered office address:
Complaints Department, Active Life, Streate Place, St Peter’s Road, Bournemouth, BH1 2LT.
If you are still not happy with our response you may be able to speak with the Financial Ombudsman Service. Please contact us for further information.
Yes very much. A lot of the business we do is a result of personal referral, with many of our existing clients recommending our services to people we know. We are continuously running a ‘Thank You’ incentive for any referred clients that take a policy out with us, please contact us for further information.
Call Us: 01202 023669 or Request call back